EV charger installation, warranty and technical support — delivered by accredited electricians in every capital city and major regional centre.
EV chargers are now sold through Australian retail. Two questions follow: who is qualified to install them, and who is responsible for the work afterwards. Shifted Grid Group answers both.
Shifted Grid Group is a Shallard Electrical venture. Shallard Electrical is a licensed electrical contractor led by tradespeople with more than twenty years of experience in the electrical industry, and a member of the O'Brien and Laser Electrical & Plumbing network. It already delivers fixed-price installations as a preferred installer for a national retail brand.
O'Brien and Laser Electrical & Plumbing is Australia's largest electrical and plumbing network, operating across Australia and New Zealand under two names that have joined forces. O'Brien is the older Australian brand, in continuous service since 1924.
Our role is to convert that footprint into something a manufacturer can rely on. Network membership is a starting point, not a credential: we select from it, accredit against the brand's requirements, and stand behind the result.
The brand deals with one company. That company brings 250+ businesses with it.
A standard install with the same scope, price and standard in every city. Certified to AS/NZS 3000. No per-job quoting inside standard parameters, and no surprises for the customer.
Licensed and insured electricians, trained on the product and paid full trade rates. Each electrician warrants their own workmanship.
Compliance certificates, photographs and customer feedback are recorded for every job. One company is responsible for the result.
The footprint already exists.
We decide who within it works on the program.
The O'Brien and Laser Electrical & Plumbing network, Advantage Conference 2025.
A national network that already exists, and an accreditation standard that decides who within it may work on the program.
Our installers are drawn from established businesses that were already trading, already licensed and already accountable to a national brand. Membership alone is not the qualification — every electrician is accredited by us, and where no accredited member covers a location, we recruit to the same standard.
The network also reaches beyond its own members. Each member business works with trusted local trades in its own region, giving us a reliable way to find and accredit qualified electricians in remote areas, through people who already know their work.
O'Brien Electrical & Plumbing member locations, from the network's published directory. Laser member sites are additional. Figures above are O'Brien's published 2024 network totals for electrical and plumbing, excluding the vehicle glass and glazing divisions.
Quality is measured on every job, not sampled.
A national network is only as strong as its weakest installer. We hold the standard in three stages: who is accepted into the network, what evidence is recorded on every job, and what happens when results fall short. The third stage is what makes the first two real.
| Commitment | What it means in practice |
|---|---|
| Pre-installation check | Before an electrician is dispatched, the customer submits photographs of their switchboard and proposed charger location through a mobile link. Supply type and capacity are confirmed in advance, including three-phase availability for 11kW units, so scope and price are known before anyone travels. |
| First contact | Customers contacted within three business days of dispatch. |
| Workmanship | All work to AS/NZS 3000, by a licensed and insured electrician who warrants their own workmanship. |
| Evidence | Photographic proof captured at completion and charger features demonstrated to the customer. |
| Feedback | Customer feedback recorded against every job and reviewed against the installer's history. |
| Escalation | Results that fall short trigger retraining, heightened oversight, or removal from the network. |
| Requirement | Detail |
|---|---|
| Licensed | Electrical contractors registered and licensed in every state and territory of Australia in which they operate. |
| Insured | Public liability insurance held and verified for every network member. |
| Trained | Product and installation training completed before any electrician is dispatched. |
| Standards | All work performed to AS/NZS 3000 and applicable state and territory requirements. |
| Certified | A Certificate of Electrical Safety issued and recorded for every completed installation. |
7kW single phase · 11kW three phase
Certified to AS/NZS 3000, every job
A fixed-price standard installation, delivered the same way in every market.
Work outside the standard scope is quoted and transacted directly between the network installer and the customer, at the installer's own rates. The 11kW install assumes spare three-phase capacity at the switchboard.
Our installers carry full electrical capability. If a site needs more than the charger itself, the same electrician can complete the additional work — no second company, no second visit.
Upgrades, rewiring, additional circuit ways, safety switch installation
Single to three phase supply, DNSP applications and permits
Residential, commercial and industrial installation
Load management, battery storage integration and supporting works
Three-phase supply upgrades, distribution works and power infrastructure for factories and multi-site facilities
Charging at dealerships and handover bays, service-bay power upgrades and higher-capacity site works
Quality products, guaranteed. We supply materials through trusted electrical wholesalers across Australia, and we stand behind what is installed.
On a branded program, there is a risk that installers use cheap materials to reduce their own cost. We remove that risk. Every component installed with a charger — the isolator, the circuit protection, the cable — is supplied through established trade accounts with Australia's major electrical wholesalers. We specify what is used, and we quality assure it.
Each installation is also covered by the workmanship warranty of the electrician who performed it, in addition to the manufacturer's product warranty. The customer is protected on both the product and the installation.
A network is only as good as the businesses in it — and the way those businesses behave when nobody is auditing them.
Every member of the O'Brien and Laser network is a locally owned business, working in the community where its owners live. Their reputation in that community is the business. This is why the standard holds: a local business protects its own name on every job, without needing to be told to.
Member businesses across the network already deliver installation and maintenance programs for large Australian companies — multi-site work, coordinated centrally and delivered locally. Shallard Electrical performs fixed-price installations as a preferred installer for a national retail brand in its own service area, to that brand's standards, for that brand's customers.
| What you get | |
|---|---|
| One responsible partner | A single point of contact and a single point of responsibility for installation, warranty and reporting, nationwide. |
| An accredited network | Licensed, insured and trained electricians, checked before they start and measured on every job after. |
| Proven retail model | Shallard Electrical already delivers fixed-price installations as a preferred installer for a national retail brand. |
| Assurance without admin | Compliance certificates, photographs and customer feedback recorded for every job, with reporting on volumes, warranty performance and any issues needing attention. |
| Brand protection | Customer feedback collected on every job, quality-assured materials, and standards that carry consequences when they are not met. |
| Room to grow | Capacity added ahead of demand, and into New Zealand as a later phase, without lowering the standard. |
Whether you're a manufacturer looking for a national installation partner, or an electrical business wanting to join the network — we'd like to hear from you.
Mark Shallard, Director
Emailinfo@shiftedgrid.com.auResponse within one business day
Unit 5, 15–17 Slough Road, 3018
